IMPORTANT NOTE: Please check Personalised Orders carefully before Check Out. Personalised items cannot be returned unless faulty.

Privacy Policy

Precious Little Plum is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

Precious Little Plum will not share this data with third parties unless we are obliged or permitted by law to do so. We will send you promotions/offers and e mails only if you subscribe to our mailing list.

Payment is taken through the secure site of PayPal. Please refer to their terms and conditions here

We may update the Privacy Policy and Terms and Conditions from time to time and will notify such changes to you by uploading details to this page. Review the Privacy Policy and Terms periodically for changes. By using the Precious Little Plum website you agree to be bound by these Terms.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

It is your responsibility to ensure that all information (including your name and address) you upload to the Precious Little Plum website, is correct and accurate. Ensure that you check all information before making a purchase.

Terms & Conditions

You may not: modify, copy, publish, license, sell or otherwise commercialise any products, content or any part of the website without our permission.

By accepting the Terms & Conditions, customers agree to read all our policies of sale on this page and also the Delivery, Returns and Order Confirmation.

When you place an order, we will require your name, e-mail address and payment details. Without this information we will not be able to process your request or notify you of acceptance of your order.

An email confirmation is only a confirmation that we have received your order and/or payment. It is not an acceptance of your order and we retain the right to contact you and issue a full refund in the event of complications with your order; including, but not limited to, incorrect pricing, stock availability and delivery charges.

A contact telephone number is required so that we may reach you if there is a problem with your order, or if your order requires a delivery quote. We may, unless you advise us otherwise, pass this information to our couriers or other agents in case they need to contact you to arrange the processing or delivery of your order.

Payment for all orders is at point of sale and not at point of despatch
All prices are inclusive of VAT (where applicable) at the current rates and are correct at the time of entering the information onto the system. The total cost of your order is the price of the products ordered plus delivery. You confirm that the credit or debit card that is being used is yours. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to or does not, for any reason, authorise payment to us, we will not be liable for any delay or non-delivery.

Once your order has been despatched, the completion of the contract between Precious Little Plum and yourself takes place. We cannot fulfil any obligations due to the following reasons:

  • The product you ordered being unavailable from stock
  • Our inability to obtain authorisation for your payment
  • The identification of a pricing or product description error
  • Customers who fail to reach any order criteria set out in the Terms & Conditions

All prices published are in pounds sterling and are inclusive of VAT at the prevailing rate. Each product purchased is sold subject to its Product Description. We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the Website are correct at the time when the relevant information was entered onto the system. The images shown online are sometimes shown alongside other products and props but these are not included in the sale of a product unless otherwise specified.