DELIVERY & SHIPPING

 

Delivery guide

DELIVERY OPTIONS HOW LONG IT TAKES HOW MUCH IT COSTS
STANDARD DELIVERY
(UK only)
Delivery within 5 days after the product has been made. Our standard delivery is £2.75 and sent via Royal Mail.
TRACKED EXPRESS DELIVERY
(UK only)
Delivery on the next working day after the product has been made. £6.95 per product. Sent Via DPD with tracking number.
SATURDAY DELIVERY
(UK only)
Delivery on the next available Saturday after the product has been made. £10.95 per product. Will be sent special delivery with tracking number.
INTERNATIONAL DELIVERY Delivery times for international deliveries vary by zone and are estimated from dispatch. Please see below for more information. The delivery cost is calculated based on the destination, size and the weight of the product. The cost is shown at checkout.

By purchasing an item you agree to the stated delivery time. In the event of any change you will be notified of a revised delivery date by email.

Delivery times

Our standard delivery is normally within six working days, and often much sooner.

We will include details of delivery times on the relevant product page and will let you know when we aim to dispatch your products once the order has been received by our team.

If you want more information about delivery for a product that you’ve already ordered, please contact us by using the contact page on our website. If you require further assistance with any part of your order or delivery, please get in touch with us – we’ll be happy to assist.

Very occasionally, unavoidable factors can delay a parcel (for example, bad weather or postal strikes). If this happens we will contact you and, where possible and appropriate, will agree a revised delivery date with you. Once your order has been dispatched, we will be in touch again to let you know when to expect delivery.

Delivery and promotions

If you take advantage of a promotional code, the reduction is usually applied only to the price of the product and not the delivery cost. Any free delivery offers refer to standard UK delivery only.

UK delivery of standard products

Most standard orders to the UK are delivered for £3.75.

UK tracked express delivery

If you need something quickly, we offer Tracked Express Delivery to UK destinations for £6.95. Your order will be delivered the next working day after it has been made.

International delivery

International delivery is available on many products. The cost for delivery is calculated based on the destination, size and the weight of the product.

International delivery zones

Western Europe

Ireland, Belgium, Luxembourg, Netherlands, Denmark, France, Germany, Monaco, Greece, Portugal, Italy and Spain.

Please allow 2-5 working days from dispatch.

Rest of Europe

Albania, Andorra, Armenia, Austria, Belarus, Bosnia and Herzegovina, Bulgaria, Cape Verde, Croatia, Cyprus, Czech Republic, Estonia, Faroe Islands, Finland, Georgia, Gibraltar, Greenland, Hungary, Iceland, Latvia, Liechtenstein, Lithuania, Macedonia (Republic of), Malta, Moldova (Republic of), Montenegro, Norway, Poland, Romania, Russian Federation, San Marino, Serbia, Slovakia, Slovenia, Sweden, Switzerland, Turkey and Ukraine.

Please allow 5-10 working days from dispatch.

USA and Canada

Please allow 5-10 working days from dispatch.

Asia and Australasia

Australia, Brunei Darussalam, China, Hong Kong, Indonesia, Japan, Korea (Republic of), Lao People’s Democratic Republic, Macao, Malaysia, New Zealand, Philippines, Singapore, Taiwan, Thailand and Vietnam.

Please allow 5-10 working days from dispatch.

 

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